Communications Solutions UK Limited
Privacy Policy
Privacy Policy for Communications
Solutions (UK) Ltd. Web Site Use
This web site is owned and operated by Communications
Solutions (UK) Ltd..
How we process your data
Our privacy policy relates only to information that we
obtain from you. Other than for the purposes of headset
repairs, we do not pass your information to third parties.
We do not pass your information to any linked web site. If
you visit a web site operated by a third party through a
link included on this web site, your information may be used
differently by the operator of the linked web site.
The information you provide to us when using this web
site will be processed for the following reasons:
- to administer your account with us;
- to process any request for advice or information to
be supplied by us;
- to notify you of our bulletins, information packs
and services;
- to customise this web site according to your
interests;
- to comply with our statutory and regulatory
obligations.
The data we collect
The type of information we will collect about you
includes:
- your name and address;
- your phone number and email address;
- details about the services you specifically request;
- information you complete in relation to our client
surveys.
We will never collect sensitive information about you
without your explicit consent.
How we store, protect and maintain your data
Any information that we collect about you is stored
electronically on our database. It may also be printed and
stored in our filing system.
We will keep your personal information confidential
except to the extent that we are compelled to disclose it by
law or to comply with an instruction of a regulatory body of
competent jurisdiction.
From time to time we may be called upon to demonstrate
our maintenance of certain professional standards as set by
appropriate authorities and/or to satisfy our auditors
and/or to comply with regulations in relation to statutory
requirements.
If you believe that the information we hold about you is
inaccurate, or if you wish us to cease processing your data
for any particular purpose or purposes, please write to us
at the postal address on our Contact page.
We appoint an Internet service provider to host our web
site on our behalf. This ISP may be situated outside the
European Economic Area. By agreeing to the Terms and
Conditions for use of our web site you consent to any
transfer of your personal information outside the European
Economic Area. This may be necessary for us to achieve the
purposes set out above.
The circumstances in which we may contact you
If you are an existing customer of the Communications
Solutions (UK) Ltd., we may contact you (including by email
or telephone) to tell you about our services. If you do not
want to be contacted concerning our services then please
indicate so.
If you are not an existing customer, we will not contact
you in the future unless you have given us your consent. The
completion of any form on this site or you initiating
contact with us by email, telephone or written word will
constitute giving us your consent.
You may refuse any marketing communication from us in the
future at any time by emailing us at
privacy@bluetooth-headsets.co.uk
The data we hold about you
Should you wish to obtain a copy of the personal data
that we hold on you, please send an email to the following
address: privacy@bluetooth-headsets.co.uk. As soon as we are
satisfied as to your identity, we will send to you, within
40 days, a copy of the data that we hold concerning you
related to this web site subject to a handling fee of £10 to
cover administrative costs.
When you visit our web pages, tracking technologies may
automatically record information about you. This information
does not identify you personally. We automatically collect
and store only the following information about your visit:
- the internet domain and IP address from where you
access our web site;
- the type of browser software and operating system
you use to access our web site;
- the date and time you access our web site;
- the pages you enter, visit and exit on our web site.
We use this information to help us identify click stream
patterns, to improve our web site, and to learn about the
number of visitors to our web site and the types of
technology our visitors use. We use this information only to
ensure that our web pages stay compatible with a selection
of browsers and systems and thereby to ensure that the pages
appeal to a wide audience. We do not track or record
information about individuals and their visits.
Cookies
A cookie is a text file saved on your computer by your
browser to store certain types of data that you are using on
the web site. Communications Solutions (UK) Ltd. website
does not use cookies.
Complaints
If you have a complaint regarding any breach of this
privacy policy, please contact us at the address on out
contact page. When we receive the complaint, we will review
it and ensure that we are in compliance with our privacy
policy and all applicable laws. We will contact you within
40 days of receiving your complaint to inform you of the
results of this review.
Communications Solutions (UK) Ltd.
January 2006
Please see also our Copyright and
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